MyOntario App

The city of Ontario in California has made a new app called “MyOntario” available to all its residents. The app allows residents to request cart removal and submit requests for maintenance issues such as:

  • Graffiti
  • Potholes
  • Roadside debris
  • Storm Drains
  • Street sweeping
  • Lane striping
  • Traffic signs
  • Sidewalk
  • Curb
  • Gutter maintenance
  • Tree trimming
  • Park maintenance
  • Weed abatement
  • Sprinkler problems

Depending on the issue being reported the user is prompted with additional questions. For example, after selecting tree maintenance, the user can select “broken tree branch, “tree inspection”, or “bees”. Once the issue has been established, the user can take a picture of it and using built-in GPS technology, the app will attach a location to the picture. The user has the option to submit the request anonymously or can provide their name and phone number and even chose to receive updates on the request by text message. The goal of the app is to allow the city to respond to issues like a business, with better technology to increase efficiency and encourage faster response times.

The application was created by App-Order, a company made up of designers, developers, and experts in web app development. They have created apps for hundreds of municipalities, state counties, as well as businesses.

Sources:

http://www.ontarioca.gov/residents/my-ontario-phone-app

http://app-order.com

 

 

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